Shipping, Delivery & Return
♦ Shipping & Delivery
Free shipping to USA, CA & AU.
We get a lot of order requests from EU customers, we do not ship to EU at this point due to logistics matters, we hope it will change in the near future.
Handling time – 3-5 days, each sign is crafted to order.
Delivery time – Average delivery time – 10-16 days.
*Delivery may take up to 4 weeks during peak seasons.
♦ Warranty
1-year warranty
Enjoy peace of mind with our 1-year warranty on all LED lights.
We stand behind the quality of our products and will replace any defective item within six months of purchase. Shop with confidence and brighten up your space with our reliable LED lighting solutions.
In case of a problem with product/delivery, don’t worry, we got you cover!
In those rare cases when you face a problem our customer service will take care of everything.
Our warranty covers LEDs and cords.
The warranty does not include breakages, scratches and improper use
All you need to do is contact us.
♦ 30 Days Return
We offer a 30 days return policy, A smile or money back guaranteed.
If you change your mind, you can return the product within 30 days from delivery.
The product must be un-used in its original package.
Once we get it, we’ll check its condition and process you a full refund within 3 business days.
*Return shipping cost is buyer responsibility.
*Custom and personalized signs can not be returned.
*You must contact us first.
Return address:
PO Box 50
Kfar Yehoshua, 3658200
Israel
Please Note: These terms apply to returns only.
In case you have a problem with your product, our warranty covers all costs.
♦ Secure payment & data protection
We use top secure page with a PCI LEVEL 1 encoded to process your credit card or a Paypal.
We use SSL protocol and handshake process to protect you personal info.
*You can always manage your data or delete it.
*Our site complies with the GDPR & CCPA requirements, for more information visit our ‘Privacy Policy’ .