Shipping, Delivery & Return

♦ Shipping & Delivery

Free shipping to USA, CA & AU.
We get a lot of order requests from EU customers, we do not ship to EU at this point due to logistics matters, we hope it will change in the near future.

Handling time – 3-5 days, each sign is crafted to order.
Delivery time – Average delivery time – 10-16 days.
*Delivery may take up to 4 weeks during peak seasons.

Please Note
We always aim to get your order to you as quickly as possible!
During peak seasons or holidays, there might be slight delays.
Your patience and understanding are greatly appreciated.
 

♦ Warranty

1-year warranty

Enjoy peace of mind with our 1-year warranty on all LED lights.
We stand behind the quality of our products and will replace any defective item within six months of purchase. Shop with confidence and brighten up your space with our reliable LED lighting solutions.

In case of a problem with product/delivery, don’t worry, we got you cover!
In those rare cases when you face a problem our customer service will take care of everything.
Our warranty covers LEDs and cords.
The warranty does not include breakages, scratches and improper use

All you need to do is contact us.

♦ 30 Days Return

We offer 30 days return policy, A smile or money back guaranteed.

If you changed your mind, you can return the product within 30 days from delivery.
The product must be un-used in its original package.
Once we’ll get it, we’ll check its condition and process you a full refund within 3 business days.
*Return shipping cost is buyer responsibility.
*Custom and personalized signs can not be return.
*You must contact us first.

Return address:
PO Box 6337
Atlit, 3032878
Israel

Please Note: These terms apply to returns only.
In case you have a problem with your product, our warranty covers all costs.

♦ Secure payment & data protection

We use top secure page with a PCI LEVEL 1 encoded to process your credit card or a Paypal.

We use SSL protocol and handshake process to protect you personal info.
*You can always manage your data or delete it.

*Our site complies with the GDPR & CCPA requirements, for more information visit our ‘Privacy Policy’ .