FAQ

Commit to Quality

We refuse to make anything less than perfect.
We make each sign to order with latest 3D laser engraving tech, and we only use what will result in top-notch products.
If for any reason you’re not happy with your purchase, contact us and we’ll make it right.

Commit to YOU

commit-to-you
♦ Free Shipping ♦ 30 Days Return ♦ Full Warranty ♦
We got you covered – Full warranty from production to secure Delivery.
No matter what happens during production or shipping, you can be confident that your product will arrive safely and as expected. We guarantee it!
Even if you just changed your mind, simply return it within 30 days for a full refund.

faq

What is the shipping cost?

FREE!!!!
All our customers in USA, Canada and Australia enjoy free shipping.
For other countries please contact us

Handling Time
Our signs are crafted to order, ensuring high quality and personalization.
Typical handling time is 3-5 days.
 
Estimated Shipping Time
  • Average delivery time – 10-16 days.
  • Delivery may take up to 4 weeks during peak seasons.

YES.

If you changed your mind, you can return the product within 30 days of delivery.
The product must be un-used in its original package.
Once we’ll get it, we’ll check its condition and process you a full refund.
*Return shipping cost is buyer responsibility.
*Custom signs can not be return!
*You must contant us first.

Shipping address:
PO Box 6337
Atlit, 3032878
Israel

Please Note: These terms apply to returns only.
In case you have a problem with your product, we’ll take full responsibility and cover all costs.

Don’t worry, we got you cover!

In those rare cases when you face a problem our customer service will take care of everything.

Mor and her team are professional, creative and dedicated customer service experts.
They will work it all out for you with best solutions to keep you satisfied.

All you need to do is contact us

Absolutlly 100% yes!

We use SSL protocol and handshake process to protect you personal info.

We use Paypal gateway service to protect your money.
We use a PCI LEVEL 1 encoded page to process your credit card.

You are SAFE to go 🙂

For more information visit our ‘Privacy Policy’ page.

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